Welcome to Pizzazzgiftbaskets.com

Frequently Asked Questions & How to order information...

* To order, you may call or fax us at (360)352-7256  during our scheduled business hours of:  Monday - Friday 10am to 6pm  Pacific time and Saturday 11am to 4pm.
 * We are closed on Sunday (except November & December through Christmas eve at 4pm). We are also closed on major holidays and the week between Christmas and New Years. 

You may also email your order to theresa@Pizzazzgiftbaskets.com  

We are currently working on setting up our Pay Pal eCommerce to buy online...we will be adding items that have
the add to cart button as soon as possible and those items will be able to be purchased online through the 
PayPal shopping Cart.  We are also building a shopping cart for our products at: www.atasteofwashington.com

Our minimum order is $29.95 plus tax and shipping/delivery or you may pick up your order from our store.  

Custom orders are best handled by calling us... at (360) 352-7256...we do not always have time to check email as frequently per day when we get busy.

Please be prepared to give us your credit card billing information including the 3 digit AVS code and billing address, shipping/delivery address,  and gift card message to enclose with your gift.

We will do our best to fulfill your special requests for substitutions for dietary restrictions. 
Please give us extra time for custom gift arrangements.

For multiple orders going to different locations, it is best to fax, email or drop by the list of complete address' including phone numbers for each recipient and message.

1.) Do you deliver locally?

* Yes, We deliver by Capital Courier Service within the city limits of Olympia, Lacey and Tumwater.  The standard charge is $8.95.
* There is an additional charge of $1.00 per mile if the delivery address is to a rural area out of the city limits.
* Also, if there is more than one gift going to the same address, the first gift is the standard $8.95 and each additional gift is $2.00 extra.
* One day notice is usually needed to prepare and schedule courier deliver.

2.) Do you make fruit baskets or put fresh fruit or wine in your gifts?

* No, We do not use fresh fruit in our gift arrangements.  It is too perishable and a federal licence is required to ship fresh fruit, just like Alcohol products.

* Wine may be brought in for a special arrangement to be built around with notice. It must be picked up at a later date/time, but we can not sell, deliver or ship alcohol.

3.) Can we bring in products/containers  to be used/included in a custom order?

* We are very strict on what can  be brought in from outside our store.  We do allow company Logo items/brochure literature, gift card/certificates, money/check, a special greeting card, a bottle of wine ( see above requirements), boxed jewelry, pictures, a CD/DVD, and very little else without prior permission by us.  We reserve the right to not use any item we are not comfortable working with...please, especially during the busy holiday season.

4.) How long does it take for my gift to arrive?

* We ask for 24 to 72 hours to process and make your gift order, then it depend on how far it is being shipped. (2 days in Washington/Oregon and up to 8 days for ground shipping to the East coast, not including the day of shipment, Weekends and/or Holidays). 
* So, your order should be placed 1 to 2 weeks in advance of desired date of arrival.  Once we ship, it is out of our hands, all we can do is track the confirmation number.
* Please give us at least 3 days notice for local ship/delivery, especially closer to major holidays... Calling in your order on shorter notice will give it a faster chance.

* Shipping prices vary by carrier, weight and destination...and are subject to change.
* Sorry, We do not ship outside the US.
* Pizzazz is not responsible for incorrect or incomplete shipping information.  Redelivery charges will be applied to orders requiring reshipment due to incorrect information.

*  We accept Visa, Master Card, American Express,& Discover Card.